Do you accept exchanges or returns?
All sales are final. At this time, we do not accept returns, refunds, or exchanges. If the product is damaged, please contact our email at [email protected] with the order number, name, and photo of the product condition.
Can I cancel an order?
Yes. All unshipped items have within 24 hours from order time to be canceled. Any items passed the given time or already shipped cannot be canceled.
My tracking has not been updated, why?
Tracking may take up to 72 hours to be updated by various postal services.
When do new items become available?
New items will be available and announced 48 hours or less before the initial drop date via social media. Follow our Instagram, Twitter, and TikTok for more updates!
I have a question that has not been answered. Who can I contact for more information?
Email us at [email protected]
Feel free to message us on our social media. We can answer any questions through DM.
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Twitter: shopcryberry
TikTok: shopcryberry